Orscheln Sucks Customer Reviews and Feedback

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Orscheln Farm & Home is a retail chain of farm and ranch supply stores headquartered in Moberly, Missouri. Orscheln has 175 stores located in Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Nebraska, Oklahoma, Ohio and as of May 2018, the company opened its 175th location along with its first location in Texas.

"Poor company, don’t care about the team" says an Orscheln former employee on Indeed on July 31, 2020:

"Poor place to work, newer leadership sucks. CEO and Home office superb, maybe they need to know more about field leaders and how they treat store managers and team members. Never felt so harassed or bullied in my life."

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Former Employee - Manager says

"Too many hours, no time for family. Pay is not is not worth the hours you have to put in"

Former Employee - Anonymous Employee says

"Everything Treated poorly Mentally exhausting Manager in general Don’t get promised pay Very unprofessional"

Former Employee - Store Manager says

"They want a lot of hours as store manager 60+ a week Once you do the math you are making no more than a cashier with all that extra time because you are salary. Little to no training"

Department Head says

"The pay is the lowest I've made in years. You are just a number to the company. The store manager promises things but doesn't deliver. Very cliquish. Assistant managers can get away with being lazy. They treat other employees like crap. Store manager has favorites and let them get away with anything while the others were expected to work harder to cover. Ancient registers system. No logic in anything done except if it comes to bottom line which is all corporate cares about. Corporate controls thermostat and lights which is stupid."

Current Employee - Anonymous Employee says

"no family value dirty stores good old boy culture it is not what you know it is who you know"

says

"Pos system, management training, corporate"

Assistant Manager says

"- Pay not congruent with responsibility/workload - Insurance cost is too high for poor coverage - Reduced hours in store budget and increased expectations for staff with no pay adjustment - No ability to take any vacation or reasonable time off - Sales floor full of items that do not belong in a farm store - Storage area full of same items mentioned above - Warehouse repeatedly sending more inventory of same items mentioned above - Requires uniform, but not provided (vest is provided, however plain shirt must be purchased) - Understocked on most items customers really need, overstocked on items nobody will use - Suggestions to upper management are frowned upon unless solicited - Not paid for time taken to drop deposit at bank or time responding to alarm calls - Management spends more time criticizing problems instead of finding out why there is one"

Former Employee - Stocker says

"I get an employee discount."

Current Employee - Cashier says

"Nothing good about working here. Get treated like crap by management. Made to feel like you are worthl8"

Sales Associate says

"Almost everything about this company is terrible if you are a hard working, competent employee! Terrible work enviroment! Some of management under qualified and completely incompetent! You get punished for working hard - I get assigned more tasks than anyone else and the more difficult ones because I work hard and the lazy employees who just stand around all day do not get punished they get rewarded by being given the simple easy tasks! If you are friends with management you don't have to work at all just stand around shooting the breeze with management and other employees until it's time to go home. Low pay is also a problem and the yearly raises are a bad joke. This is a pro and a con but moving up seems pretty easy - I have worked at other stores for a few days helping with inventory prep and managers seem lazy and under qualified at other stores as well so must be very easy to become a manager which is a pro if you want to become one but a major con when you're stuff working for these people. Worst company I have had the misfortune of working for."

Store Manager (Former Employee) says

"poor place to work newer leadership sucks CEO and Home office superb maybe they need to know more about field leaders on how they treat store managers and team members never felt so harassed or bullied in my lifeHome office and CEOLeadership stinks by some and gets away with it"

Department Head/Cashier (Former Employee) says

"The higher employees in charge of the store only looks after themselves and their own job. Management doesn't follow company policies or work to build up, encourage, teach proper procedures, or train a good company employee team. I witnessed managers plot on firing hard working employees or "get rid of them" by treating them unfair to push employees to quit because they had no legitimate reason except that they didn't like them"

Company and Owner OP (Former Employee) says

"Treated not even like a person way to much like lowerer level than the good 'OLE' boys like the locals and KNEE pads .. GOOD Luck if you try........................................NoneNone"

Assistant Manager (Current Employee) says

"Avoid working here at all cost. They absolutely care nothing about employees. It's all about the customers. A customer can call you names, cuss you out and disrespect you, yet they will grovel to them to keep their business. Not get your side of the story and make you sit through a customer service class. Even though you've never had any kind of customer complaint. You have witnesses to say that wasn't what happened. They sh** on their employees.Can advance pretty quicklack of Pay for the amount of work they expect, not respect for employees"

Manager (Former Employee) says

"As a Manager at ORSCHELN the biggest issue is training of the upper management such as District Manager and up the District Manager couldnt even support the manager because he didnt know how to deal with issuesConvenient for the customersNo organization"

Sales Associate (Current Employee) says

"No incentive, treated like you don't matter,no apreciation,no rain gear issued when helping customers load while it's raining. Dirty filthy store. An assistant mgr was pushed out for complaining of corporate promises not kept. Bonuses offered but impossible to achieve"

Head Cashier (Former Employee) says

"I was there for 3 almost 4 years and towards the end we got a new store manager, he clearly had favorites and if you weren’t a favorite it was VERY clear. Over a 3 month period of time we had 3 assistant manager positions open up and I applied each time but each time he told me “a good assistant manager can’t have anxiety” He denied my PTO because “you’re the head cashier, it’s your job to work days on register” he basically didn’t want to put someone else on register for a week. He turned a great workplace into a terrible one"

Manager of Operations (Current Employee) says

"Have to do the store managers job. He would throw all the assistant managers under the bus for things they never did. He would follow teenage girls home. He would call people health disorders crazy all the time. He would discriminate based on your gender and often tells women they are useless for anything but standing around."

Support manager trainee (Former Employee) says

"Pay is awful & no benefits. They make you close every shift you're scheduled. Watch your back for knives & you are their scape goat to blame everything on."

Department Head (Former Employee) says

"Terrible place to work, found out I was terminated by seeing my job being posted on here. Reached out to management and corporate for answers and only got ignored. Had to take a test to sell weapons and the manager sat with me trying to give me answers, his were wrong and mine were right. Disrespected and never give the opportunity to show what I can do. Manager lied about messages I sent, I provided corporate proof when he didn’t, still got let go.NoneEverything"

General Manager (Former Employee) says

"They will work you to the bone have you go all over to help and just screw you over in the end. Nothing is ever good enough. Only way to get any where is to brown nose and suck up. NOT WORTH IT!!!!!!!!nonework life balance, expectations"

Assistant Manager (Former Employee) says

"I was an assistant manager. You are expected to be there 7 days a week. Need time off? Forget about that! You were expected to get a list done in one day, which should take several days to complete, on top of helping customers, firearms sales (If certified), over ride returns at the register, check approval at the register, receive freight when it arrives, put away a full truck of freight in one day with minimal staff and get yelled at if it isn't done! I would highly suggest working elsewhere, you will be worked darn near to death! I know I was and that's why I left!NoneWork til you're blue in the face.. then keep going"

Cashier, stocker (Current Employee) says

"The management and lack of workers to assist customers is not even close to what is needed. Manager scolds employees in front of customers even when assisting customers. There is never enough employees to help customers."

Store Clerk/Cashier (Former Employee) says

"The manager had the potential to be a good manager but the blatant favoritism towards employees who were friends was outrageous. The relationship between the manager and the assistant-manager was inappropriate on more than one level. Not to mention the talking behind peoples backs and the nasty remarks about employees on social media. You better hope you don't want time off because if you take it guaranteed there is going to be upset and drama. The assistant manager has a horrible attitude about EVERYTHING and the worst customer service skills I've ever encountered. The only good part about the atmosphere is that if you work hard you can be busy from start to end, and the small town store attitude with customers. Stay to yourself, work hard, and watch your back."

Sales Clerk (Former Employee) says

"the job was boring and lame the pay was bad and the coworkers were less than satisfactory. it was a good job for a highschool kid but theres no upward movement"

Assistant Manager (Current Employee) says

"Would not recommend working for this company. I have worked there 3 years and carried that store through 8 assistants and 2 managers. Problems are not addressed or handled properly."

Cashier and Sales Associate (Current Employee) says

"This place is a scat hole, I started working with no training, people are treated poorly and lots of favoritism, assistant manager and store manager are best friends and yell at customers and have poor attitudes, when customers leave they talk badly about them, the managers leave without clocking out to go shop, managers also leave smartalec notes on registers and schedule, Ardmore store can never keep employees, only cleans and makes wear vests when corporate comes, corporate should come unexpectedly, the whole store is never faced or picked up properlyNothingEverything"

General Store Manager (Former Employee) says

"If you are lazy - would like to sit down and do nothing - like to watch other people do everything - have no accountibility this is the job for you. Orscheln loves people with no work ethic; they promote them right to the top. If you have a work ethic please stay away from Orscheln.NothingEverything"

Cashier/Sales Associate (Former Employee) says

"This location was not a good place at all. You get only about fifteen hours a week if you are lucky. The key holder which is right below the managers and above you will yell cuss and scream at you in front of customers, and the management will do nothing about it. They have a really high turn over rate. The best part is the one hour break because you can leave for an hour."

Assistant Store Manager (Former Employee) says

"Home office is very unorganized, the stores are poorly informed with the plans of the company and how they plan to get there. Rules of which are in place to follow are getting changed weekly, making it hard to effectively run the store.No set schedule, not set lunches, not guranteed time to take your vacation days or personal days even when they are earned."

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